Balcon Del Cielo - Guanajuato

Balcon Del Cielo - Guanajuato

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From  $78

Balcon Del Cielo Reviews

Guest reviews are submitted by our customers after their stay at Balcon Del Cielo

Guest reviews

• Balcon Del Cielo - Guanajuato
  Single

  5.010

  you advertise that each room has air conditioning. there is NO air conditioning.

• Balcon Del Cielo - Guanajuato
  Older travelers

  10.010

  Fabulous location, and we were well looked after. Highly recommended.

• Balcon Del Cielo - Guanajuato
  Older travelers

  10.010

  The view of the city!!

  It would be nice if there was an elevator option when the funicular is unavailable.

• Balcon Del Cielo - Guanajuato
  Couple

  10.010

  The location is great. One block from the center (teatro Juarez) Free Fonicular unlimited card (it normally costs around $40 each trip) The room's balcony and view are spectacular, beautiful and romantic. Also, the balcony is independent from other's, you don't see your neighbors balcony, very private. (except all Guanajuato can see you hahaha) The room and the hotel in general were very clean.

• Balcon Del Cielo - Guanajuato
  Family with children

  5.410

  View. Clean, but not service had to be requested, water, bed-making, towels, etc. Staff were responsive.

  Noise from bathroom windows Lack of a half-day charge for late check- out: Tried twice to pay half-day to check out 6 hours later from a room that went vacant. Communication between English and Spanish was a significant deficit. Had no idea where the cafe was that served breakfast, so we never found it with directions and never used it.

• Balcon Del Cielo - Guanajuato
  Older travelers

  9.610

  Location was outstanding. The funicular made getting in and out of the downtown area a snap, yet the hotel's location above all the action made for quieter sleeping conditions. The breakfast arrangement was ideal, with superb quality meals available at the restaurant next to Jardin Union. The complimentary breakfasts provided true "Value Added" for our stay.

• Balcon Del Cielo - Guanajuato
  Couple

  9.210

  The Balcon del Cielo was wonderful! Totally lived up to our expectations. I enjoyed walking out on the balcony overlooking the city every morning and evening to take in the view and breathe the fresh air. I felt like the King of the World! The bed was firm but comfortable, and there were lots of channels of cable. Suggestions: make sure to consult the front desk if you want hot water during the afternoon or evening. Otherwise--brr!! They only keep one pilot light on. Also be sure to stock up on water before you take the funicular back up to the hotel, because they only give you two small bottles. A great hotel overall!

• Balcon Del Cielo - Guanajuato
  Older travelers

  9.610

  Access to the funicular and very helpful staff (especially the check-in and check-out process).

• Balcon Del Cielo - Guanajuato
  Older travelers

  5.010

  Access to historic city center is very easy, clean room, very good breakfast in associated restaurant, kind attendants

  Hot water was erratic so shower was almost imposible, acces is through dirty neigborhood, noisy, bathroom division with another room was a glass wall so light will go trough, we felt the room was overprized

• Balcon Del Cielo - Guanajuato
  Family with children

  5.410

  1) Too noisy (strong winds shake the bathroom glass sliding doors, and the night bars loud music can be heard till 3:00 a.m.) 2) Complimentary breakfast was missed because it is offered startting very late - from 9:00 A.M. 3) No easy access to elder people.

• Balcon Del Cielo - Guanajuato
  Family with children

  9.210

  The location was great, just behind the Teatro Juarez on the funicular which is operated by the hotel so no extra cost to use. The minimal staff was always available, ready to help, and responded quickly and courteously. The lobby/reception and room were all spacious, modern, and clean. Spectacular view.

  Difficult to find actual hotel. Would be nice to give address, directions, or coordinates of parking lot that provides parking for the hotel. Wish the funicular would stay open later. Minor touch ups needed to wall. Would be nice to have more outlets.

• Balcon Del Cielo - Guanajuato
  Group of friends

  8.810

  We especially liked the fantastic view and nearness to the city center. The free tickets to the funicular (uphill railway) makes it very easy to get to and from the city in no time at all (though after 9.45pm you need to take a taxi, but the price is low). The breakfast was great and the room was cleaned every day. The hotel staff was always smiling and very helpful. We would absolutely recommend this hotel!

• Balcon Del Cielo - Guanajuato
  Group of friends

  9.610

  Having a clean hotel with a great view that was right at the cable car to the city was a wonderful combination.

  WiFi was weak in room 6.

• Balcon Del Cielo - Guanajuato
  Older travelers

  7.810

  Loved the view. Can't beat the location in our opinion. Front desk staff was friendly and helpful. Breakfast at Cafe Valadez was great.

  Beds were small and hard. Showers took a long time to get hot and difficult to adjust temperature.